Delivery & Returns as Effortless as Possible

Standard
UK Postcodes
£4 (3-5 working days)
FREE OVER £50
Premium
Order by 2pm Mon to Thu
£7 (Next working day)
FREE OVER £250
Saturday
Order by 2pm Friday
£15 (Next working day)
FREE OVER £250
Same Day
Order by 2pm Friday
£12 (London Zone 1-3)
FREE OVER £250
International
READ MORE
from £15
FREE OVER £250

FREE RETURNS

You can return orders to us within 365
days for a full refund, including the original delivery cost if you’re
returning the whole order.

We try to process returns as quickly as
possible, but it can take up to 14 days when we're very busy.

Sale and Clearance orders

Our generous returns period does not apply for linens on sale: please make your return within 14 days of receipt so we can give your linen a new home whilst we are still on sale. A one-off participation of £3 towards the return cost is deducted from your refund or credit note.

The big print

Northern Ireland and the Channel Islands. We deliver to most postal areas in the UK. We're sorry that certain geographical locations have different carrier availability and prices - Standard Delivery is £15. Please note delivery may be subject to additional 1-2 days

Working Days are Monday-Friday (excluding Bank Holidays)

Premium delivery for orders placed Friday after 2pm and on Saturday or Sunday, will be delivered on Tuesday. Delivered by DPD Local with a One Hour Delivery Window, so you don't have to wait in all day for parcels.

We can only accept returns that are unused & in their original packaging.

If you’re returning only part of an order, we won’t be able to refund the original delivery charge, sorry.

Please make sure you obtain a proof of postage receipt.
RETURN AN ORDER